Pricing
Priced for the hospital you actually are.
No flat fees, no per-patient surcharges, no surprise line items.
ACOS is priced by the team using it and the modules you actually run. A small outpatient clinic doesn't pay for inpatient workflows it doesn't have. Training, implementation, and ongoing support are included.
The model
Two inputs. Your team size. Your modules.
A core platform — outpatient, patient records, billing, and lab orders — runs at every ACOS facility. Everything else (inpatient, theatre, pharmacy, radiology, multi-site) is added when you actually need it. The base licence is sized to your active staff so you're not paying for capacity you don't use.
Practice
Up to 25 staff
Solo practices, polyclinics, and outpatient-focused facilities. Core platform, OPD-shaped.
- Full core platform
- Standard AI features
- All staff seats within band
- Add-on modules à la carte
Hospital
Most common25–150 staff
Multi-department private hospitals running inpatient, theatre, and full clinical workflows.
- Full core platform
- Common add-ons: IPD, theatre, pharmacy
- Multi-unit dashboards
- Advanced AI features
- Priority support
Network
150+ staff, multi-site
Hospital groups and networks running ACOS across more than one facility.
- Everything in Hospital
- Multi-site administration
- Custom integrations
- Dedicated environment options
- Named account manager
- On-call response SLAs
We don't publish a public cedi rate because every hospital's configuration differs: team size, modules, integrations, training depth. We'd rather quote you accurately than quote you cheaply. Get a tailored quote
Core and add-ons
What's in the core platform. What you add on.
Every ACOS deployment ships with the core platform. Modules switch on as your operations grow. Most hospitals start with the core plus two or three add-ons, then layer in more as workflows mature.
Core platform — always included
- OPD encounters
Outpatient triage, queue, and consultation flow.
- Patient records & MRN
Configurable MRN format, demographics, clinical history.
- Billing & revenue capture
Price books, ledger entries, daily reconciliation.
- Lab orders & results
Order entry, results entry, and basic reporting.
- User management & roles
Staff accounts, role-based access, full audit trail.
- Reporting & dashboards
Daily operations, revenue, and clinical activity views.
Add-on modules — priced separately
- Inpatient (IPD) & nursing
Admissions, ward management, nursing workflows, discharge.
- Theatre & surgical scheduling
OR slots, cases, peri-op documentation.
- Pharmacy & dispensing
Inventory, requisitions, dispense, stock movements.
- Advanced laboratory (LIS)
Full LIS workflow, sample tracking, instrument integrations.
- Radiology & imaging
Imaging orders, reports, and integration touchpoints.
- Insurance & claims
Payor workflows, claim build, reconciliation.
- Advanced AI features
Clinical assistance, summarisation, decision support.
- Multi-site administration
Group rollups, cross-site reporting, central admin.
What's included
Everything you need to actually run on ACOS.
The cost of a hospital management system isn't the licence. It's the eighteen months of consultancy and integration fees that come after. We bundle the work, not just the software.
Discovery, configuration, data migration from existing systems, and on-site staff training. Your people are productive on day one.
Email, phone, and WhatsApp support during business hours. Issues that block patient care get a response within an hour.
Data encryption, audit trails, role-based access, and regular backups — built in, not bolted on. No security upgrade tier.
Within your tier, every doctor, nurse, pharmacist, and admin gets an account. We don't charge per nurse, per receptionist, or per shift.
Every customer gets every release within their licensed modules. We don't gate features behind upgrade tiers — when ACOS gets better, your hospital gets better.
No per-document, per-claim, or per-API-call charges. The price you sign on is the price you pay, every month.
What costs extra
Four things we quote separately.
We're upfront about what isn't bundled — because the alternative is finding out three months in.
- 01
Add-on modules
IPD, theatre, pharmacy, advanced lab, radiology, insurance, advanced AI, and multi-site administration are licensed alongside the core platform. You only pay for the ones you turn on.
- 02
Custom integrations
Standard integrations are included. If you need ACOS to talk to a specific lab analyzer, an unusual accounting package, or a payor's bespoke claim portal, custom integration work is scoped and quoted.
- 03
Hardware
ACOS runs on the devices you already have — laptops, tablets, phones. If you need new hardware (barcode scanners, label printers, dedicated tablets), we'll recommend specs and you'll buy from your preferred supplier.
- 04
Data migration from complex legacy systems
Migrating from spreadsheets or modern systems is included. Migrating from a 12-year-old custom build with no export tooling is a real engineering project, and we'll quote it as one.
How we get to your number
Three calls. No surprises.
Discovery call
Thirty minutes. We understand your hospital, your team size, the modules you need, your existing systems, and your timeline.
Scoped quote
Within three business days, you receive a written quote with the base licence, your selected modules, any integrations, and the implementation plan.
Signed and live
Once signed, implementation typically runs four to six weeks. You're live, trained, and supported before the first invoice.
The ask
Get a quote tailored to your hospital.
Tell us your team size, the modules you need, and your existing systems. We'll come back with a clear number and a clear plan.